Service

Salesforce Engineering

Salesforce that fits how your teams sell, serve and report.

Admins, developers and architects for Sales Cloud, Service Cloud and the wider Salesforce platform, including Agentforce, Data 360, AppExchange packages and integrations with the rest of your stack.

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Core capabilities
  • Sales Cloud
  • Service Cloud
  • Agentforce
  • Data 360
  • MuleSoft
  • AppExchange
  • Top Rated Plus on Upwork
  • 14,355+ hours delivered
  • 32+ specialists
  • Since 2012
What we deliver

Everything Salesforce Engineering covers

01

Implementation and configuration

A clean org from day one.
  • Sales Cloud and Service Cloud setup
  • Experience Cloud portals for customers and partners
  • Field Service and Operations
  • Revenue Cloud for quoting and billing
  • Industry solutions for financial services, healthcare, nonprofit, education and manufacturing
02

Custom development

When clicks are not enough.
  • Apex classes, triggers and batch jobs
  • Lightning Web Components
  • Flows and approval automation
  • Custom data models with tested deployments
03

AI and data

Put your CRM data to work.
  • Agentforce agents, topics and prompt templates
  • Data 360 (formerly Data Cloud) setup and data streams
  • Reports, dashboards and Tableau
  • Data quality rules and duplicate management
04

Integrations

Salesforce connected to everything else.
  • MuleSoft and point-to-point APIs (REST, SOAP, Bulk)
  • Platform Events and Change Data Capture
  • ERP and finance: NetSuite, SAP and QuickBooks
  • Marketing and support tools: Marketing Cloud, HubSpot, Slack and DocuSign
05

Migrations and clean-up

Move your data once, correctly.
  • Migrations from HubSpot, Zoho, Dynamics 365 and spreadsheets
  • Data cleansing, deduplication and mapping
  • Classic to Lightning moves
  • Org merges and technical debt clean-up
06

AppExchange and ISV builds

From package to listing.
  • Managed packages with second-generation packaging
  • Security review preparation
  • License Management App and listing setup
  • Upgrade paths for subscribers
07

Admin, DevOps and support

Releases without fear.
  • Ongoing administration and user management
  • Salesforce DX, DevOps Center, Gearset and Copado pipelines
  • Sandbox strategy and release readiness
  • Seasonal release impact checks
Not listed?

Need something specific?

Tell us what you are building. If it fits our engineers, we will scope it. If it does not, we will say so.

Talk to an engineer
Platforms and tools

What our engineers work with

Clouds
  • Sales Cloud
  • Service Cloud
  • Experience Cloud
  • Revenue Cloud
  • Marketing Cloud
  • Data 360
Build
  • Apex
  • Lightning Web Components
  • Flow
  • Salesforce DX
  • MuleSoft
AI and insight
  • Agentforce
  • Tableau
  • Slack
How we work

From first message to running in production

  1. 01

    Understand

    We review your goals, current setup and constraints, and confirm what success looks like.

  2. 02

    Scope

    A written scope with milestones, timeline, price and the access we will need.

  3. 03

    Build

    We work in your tools with regular demos, so progress is visible every week.

  4. 04

    Run and improve

    Handover, documentation and ongoing support, with one point of contact throughout.

Dedicated teamEngineers working only on your product, in your hours, billed monthly. Fixed-scope projectAgreed deliverables and milestones; you release payment as each milestone is accepted. White labelWe deliver under your brand for MSPs, MSSPs and agencies, and stay invisible to your clients.
FAQ

Questions buyers ask us

Can you fix an org someone else configured?

Yes. We start with an org health check, list what is risky or unused, and fix it in order of business impact.

Do you build AppExchange apps?

Yes. We build managed packages and prepare them for Salesforce security review and listing.

Can you integrate Salesforce with our ERP or marketing tools?

Yes, through MuleSoft or direct APIs, with error handling and monitoring so data stays in sync.

Do you offer ongoing admin support?

Yes, as a monthly retainer or a dedicated admin embedded in your team.

Not listed?

Need something specific?

Tell us what you are building. If it fits our engineers, we will scope it. If it does not, we will say so.

Talk to an engineer
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